Limiting our focus solely to the e-commerce vertical enabled us to engineer the tailor-made contextual interactions which these customers desire. It turns out most customers are unhappy with the information overload and involved decision-making needed to buy from an online website. Designed for small to large eCommerce businesses, the cloud-based conversational AI platform helps handle customer support through product recommendations, query management, live chats and more. At LimeChat, we are leveraging our expertise in AI and NLP to develop a. We deeply analyzed why customers drop off from an e-commerce website. Shopify for Chat to help D2C brands boost sales and manage customer support. However, we believe that in the next five years, commerce through chat mediums, or c-commerce, will be comparable if not higher than e-commerce revenues. A year later, our systems can carry out complex end-to-end sales with the customer, at conversation rates unrivaled by any conversational tech on the global market.”Įxplaining his views on the future of conversational marketing, Aniket Bajpai, the co-founder of LimeChat, said, “Chat has traditionally been seen as a customer support channel. Rich keyboard shortcuts for your comfortable operations. LimeChat is an AI-powered Conversational Commerce suite that helps brands sell, support, and market on conversational mediu. We wanted to leverage our AI research background to develop cutting-edge Conversational Intelligence capable of delivering exceptional customer experiences. ![]() Apps Run The World wants to become your No.Nikhil Gupta, the co-founder of LimeChat, shed light on their origin story, saying, “When we started, the word 'chatbot' was an over-used term, and the value being delivered through them was very limited. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Limechat enables you to automate 70 of customer support with 20+ customizable chatbot workflows. Follow through past conversations with ease for contextual and timely customer support. ![]() ![]() The Limechat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Manage customer queries in one inbox Keep track of incoming customer support requests from live chat, SMS, email, WhatsApp, Messenger and Instagram on one dashboard. Since 2010, our global team of researchers has been studying Limechat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.Įach quarter our research team identifies companies that have purchases Limechat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.Ĭompanies using Limechat for Chatbots and Conversational AI include: Safari Industries (India), a India based Consumer Packaged Goods organisation with 1500 employees and revenues of $94.7 million, Wholsum Foods, a India based Retail organisation with 30 employees and revenues of $6.0 million and many others.Ĭontact us if you need a completed and verified list of companies using Limechat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases
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